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Currently searching for a part time Charity Support Officer with fundraising and administration responsibilities. 3 days a week, £17,000 pro rata. See below for more information, applications close 22nd April 2021.

To apply please email your CV and cover letter to


Charity Support Officer

Charity Support Officer (with fundraising responsibility) (P/T)

Reporting To: Fundraising Manager

Direct Reports: None

Hours of Work: Part Time – 21 Hours over 3 days a week

Starting Salary: £17,000.00 (pro rata)


The role will have an emphasis on duties that support the fundraising department and general office functions including research, grant writing, maintaining accurate records and administrative support.

Principle duties and responsibilities:

  • Undertaking research into charitable trusts and foundations that have giving criteria aligned to our work.
  • Update and maintain grants calendar and applications spreadsheet.
  • Write compelling cases for support, content for campaigns and letters to funders.
  • Upholding a good understanding of the Charity’s mission statement, always putting a family’s needs first.
  • Supporting the main function of the charity with its core duties including meeting and greeting service users and general office administration.
  • Undertaking research into local companies and businesses, whose CSR is aligned to our work.
  • Undertake research into local community groups and schools, recruit additional support for specific appeals as required.
  • Support the Fundraising and Events Manager with the organising of events and support of independent fundraisers.
  • Support of both monthly and one-off donors including updating records and prompt correspondence.
  • Maintain accurate and complete donor records and be responsible for the administration of the donor database.
  • Take responsibility for the maximisation of Gift Aid, ensuring all eligible donors have completed declarations.
  • Maintaining accurate records of collection boxes, following up on audit queries, supporting collection box donors and ensuring all boxes are returned following completion of fundraising.
  • Represent the charity at cheque presentations and similar community events and ensure that maximum publicity is gained from these events.
  • Maintain accurate records of all fundraising materials, placing orders when required.
  • Giving House tours to supporters and volunteer groups when required.
  • Attending events as required which may occassionally be outside of normal working hours
  • Assist in the recruitment and training of volunteers.
  • Undertake other such duties that may be reasonably requested to further the aims of the charity.

Person Specification:


  • Experience of undertaking administrative tasks.
  • Excellent organisational and time-management skills with the ability to prioritise and juggle conflicting demands.
  • Strong communication skills, particularly in the written word and on the telephone
  • Be highly motivated and confident working on your own and as part of a team.
  • IT literate and the ability to use Microsoft Office.
  • Friendly, outgoing and willing to help in all areas of the Charity.
  • Shows cultural and interpersonal sensitivity, respects diversity and works diplomatically with a variety of audiences.
  • Commitment to the purpose and values of RMHB
  • Willingness to travel within the area as necessary.
  • Able to work some evenings and weekends when required for events. TOIL will be provided.


  • Full UK driving license with access to a vehicle.
  • Fundraising and grant writing experience is useful, but not essential.

General information:

The above bullet points are not exhaustive, and the post holder may be required to do other reasonable duties in commensuration with the post.

Overall, the post holder must be flexible and have a professional manner.

Part-time hours: 21 per week

Application deadline: 22/04/2021

Job Types: Part-time, Permanent

Salary: £17,000.00 per year


  • Sick pay


  • Day shift
  • Overtime

COVID-19 considerations:
Ronald McDonald House Bristol is a Covid Secure environment. Welfare stations are positioned throughout the building and all visitors are Covid screened at each visit.

Work remotely:

  • No

COVID-19 precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitisation, disinfection or cleaning procedures in place